Content Engineer/Technical Writer

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Date posted: 
October 19, 2021
Job Type: 
Johnston, RI
Job ID: 


The ideal candidate will possess:

  • 5+ years of experience in technical writing with technical writing as the primary job function
  • Bachelor’s Degree in Technical Writing, Journalism, Communications, or related field
  • An aptitude for understanding software products, enterprise content management lifecycle, and content driven experience design
  • Experience researching and gathering relevant technical data from SMEs such as Engineers, Business Team Personnel, Software Developers, and Programmers as well as from internal documents such as word docs, wiki pages, and design documents
  • Experience using the following applications: Adobe FrameMaker, Visual Studio Code / Notepad ++ (or similar editors), HTML, Markdown
  • In-depth knowledge of standards and best practices for creating/writing technical documentation
  • In-depth knowledge of standards and best practices around designing/creating component-based content models
  • Excellent interpersonal and general business communication skills
  • Experience working independently as well as in a team-oriented, collaborative environment
  • Technical skills including: DITA/XML, Adobe FrameMaker, Visual Studio Code, Notepad ++ (or similar editor), HTML, JSON, and CSS


The person who secures this role will:

  • Create, design, and update structured content and component-based content models using XML/Dita
  • Take a big picture view of large amounts of content, determine the content information model and the best way to simplify the authoring process for this content
  • Coordinate with SMEs, Product Owners, Business Analysts, Design Team Members, and Technical Operations Teams
  • Ensure the right information gets to the right people and that the content structure produced is accurate and follows clearly defined standards
  • Develop structured content for a variety of products and initiatives



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